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AeroMedevac Air Ambulance Services

Providing reliable air ambulance transport across Europe.

plane hanger

The AeroMedevac Air Ambulance Service offers pressurized jet aircraft as air ambulance vehicles which are configured with a state-of-the-art stretcher system including built in oxygen, suction, air compressor, and inverter. We work with air ambulance partners to deliver the service, which involves air ambulance transport for hospitals as well as assistance to individuals and families requiring an air ambulance repatriation service.

The Bed to Bed air ambulance service includes medical escorts, ground ambulance transfers and hospital admission.

The Medical Team

Doctors and nurses are selected depending on their clinical qualifications, experience and suitability for the work. Members of the medical team undergo initial and recurrent aeromedical training to ensure the latest and best practise transfer. Where appropriate, the aeromedical team selected for a mission will comprise of highly skilled intensive care medical professionals.

Matching the medical team to the needs of the patient.
flying plane

Frequently Asked Questions

What conditions would typically require an air ambulance medevac?

AeroMedevac International typically transports:

  • Patients injured whilst overseas on business or vacation, needing to be flown home for treatment or recovery
  • Patients from overseas injured whilst in Ireland or UK on business or vacation, needing to be flown home for treatment or recovery
  • Patients with serious medical conditions who need transfer to a medical facility that has capabilities which are not available locally
  • Patients with chronic ill health who want to relocate nearer to family members

This involves patients that need to be transported distances across the sea, over 200 miles over land and require specialised medical attention and/or are unable to tolerate sitting upright in an airliner. Specialised medical attention can range from strokes, cancer treatment, burn care, head and spinal cord injury.

What is an air ambulance?

Critical care aircraft are specially equipped as flying intensive care units. They provide an approved flight stretcher, specialized medical equipment, a full assortment of patient specific drugs and medications. The aircraft are staffed with a medical team to meet the specific needs of the patient for the particular mission.

How much notice do you need to arrange an air ambulance transfer?

In most scenarios, AeroMedevac International's customers are able to provide a few days’ notice while the patient is stabilised. To help reduce costs please be prepared to give as much advance warning as possible. This is because International air ambulances are subject to many controlling factors that determine how quickly the aircraft can be dispatched. Passports and visas for the patient and all passengers must be available. Our Operations staff may also be required to obtain international permits or special landing arrangements for long haul flights. 

What arrangements does AeroMedevac International make for the flight?

These will vary depending whether we are undertaking the medical repatriation on behalf of your insurance company or whether you have directly contracted with us. We make all arrangements regarding the air ambulance flight which includes having our Lead medevac Doctor obtain a pre-flight medical consult and arranging ground ambulances at both ends of the flight. We will also notify the receiving hospital of the arrival time, confirm bed availability, as well as communicating any special requests of the family.

May a family member come with the patient?

Family members or companions are welcome to accompany the patient on private air ambulance transfers; there may be a small additional charge depending on the repatriation. This is determined by the patient’s condition, any special medical equipment required to be on-board the aircraft, the necessary medical team and seat availability. The patient will always be the first priority. There are however cases where our Medical Director may not approve a family member for reasons that may impede patient care.

What luggage can I bring on the air ambulance?

Luggage capacity is limited on an Air Ambulance due to the space required for Flight Medical Crew and Escorts to work efficiently on repatriation flights and the amount of medical equipment carried on-board. Therefore luggage must be restricted to one soft case. If your travel company cannot assist you in shipping excess baggage prior to repatriation transfer then AeroMedevac International will provide assistance. All costs associated with any additional shipping are the responsibility of the customer.

What questions should I ask to determine if an Air Ambulance company is qualified?

People do not always ask these questions especially when they are faced with a medical emergency. The following guidance may help with your decision:

  • Does the company have a Medical Director?
  • Does the company crew each flight with a doctor and nurse?
  • Are the medical crew members trained in altitude physiology?
  • Does the company have liability and malpractice insurance?
  • Are the company's aircraft licensed by the IAA?
  • Is the company licensed in Europe as an air ambulance?
  • Is the company an actual provider and not a broker?
  • Is the aircraft pressurised?
  • Is the air ambulance operator providing the air ambulance aircraft a member of EURAMI (European AeroMedical Institute)?

What assurances are there that the aircraft is safe?

The safety of the patient and crew at AeroMedevac International is paramount. It is our first, last and constant concern and is the foundation of all our operations. This fact is reflected in the aircraft we utilise and strict pilot training schedules are maintained. It is also the reason we have the most stringent maintenance and operational procedures in place.

Aircraft operated by AeroMedevac International are regulated by the CAA (Civil Aviation Authority). The CAA is charged with regulating safety standards within the civil aviation industry. Internationally-set safety standards emanating from the International Civil Aviation Organisation (ICAO); European Joint Aviation Authorities (JAA); EUROCONTROL; the European Civil Aviation Conference (ECAC), the European Aviation Safety Agency (EASA) and the European Union (EU) guide the CAA in ensuring operations to a very high safety standard. The above regulations are very stringent and specify pilot training, aircraft operation and maintenance.

Where does AeroMedevac International provide evacuation and repatriation services?

AeroMedevac International has extensive experience in International evacuations, primarily from the UK, Continental Europe and Eastern Europe. We also have relationships with global assistance companies who provide repatriation services further afield, such as North America and Africa.

Is an Air Ambulance service covered by private medical insurance or travel insurance plans?

Many insurance plans cover air ambulance services provided that you contact your insurer for pre-authorisation. Depending on benefits of your policy, additional services may be provided to members who require emergency treatment following an unexpected illness or accident while on a temporary stay abroad. It is therefore important to check your plan to see that there is an air ambulance benefit and what the criteria is.

Assuming benefit, repatriation will be available if after a member has been treated, the attending doctor advises and the insurers Medical Director agrees that it is necessary for medical reasons to transport him/her back to home for further treatment.

Repatriation for further medical treatment will also be arranged if the patient is deemed stable and fit to fly by their attending doctor and the insurers Medical Director agrees. The use of an air ambulance to repatriate patients is considered where it is deemed by the attending doctor and agreed by the insurer’s Medical Director that it is not medically appropriate for the patient to be accommodated on a commercial flight.

This means that a physician must certify that the transportation by air ambulance is indicated and that transportation by other means may endanger the patient. Some plans require that the transport is a life threatening emergency or that the destination is the closest appropriate facility. In addition, be sure to check if there is a maximum benefit and what the benefit level is. For example, you may be required to make a co-payment if the benefit is capped, e.g. a 90% benefit level means the family must pay 10% of the charges.

Can AeroMedevac International assist me in determining whether my insurance will cover the charges?

Our AeroMedevac team will call your insurance company on your behalf and attempt to obtain pre-authorization. If pre-authorisation is confirmed, AeroMedevac International will submit all claim forms and other required documentation. If we are able to obtain written authorisation from your insurance company we will not require payment at the time of service.

What is the cost of the service?

There are a multitude of factors which determine the final cost of the service. The primary factors determining cost involve:

  • The distance flown
  • The type of aircraft utilized
  • The medical needs of the patient in flight
  • The AeroMedevac crew required - our standard medical escort requires a doctor and nurse

A typical European medical repatriation flight will cost in the region of €10,000 for flights up to 2 hours which require medical escort. The cost of an AeroMedevac transport of a critically ill patient is proportional to the flying time involved.

Please fill out a Medical Repatriation Inquiry Form should you require medical assistance and require a quotation.

How do I pay for the Air Ambulance?

AeroMedevac International accepts bank wire transfers. All services must be paid for prior to aircraft dispatch.

Terms and Conditions

Please click here to see a copy of our Air Ambulance terms and conditions.