Further information on your data privacy rights are available on the website of the Irish data protection commissioner. www.dataprivacy.ie
Collection of Information
We may collect information from you when you purchase, use or benefit from AeroMedevac Ireland services or when this data is given to us by third parties, such as companies employing you or your relatives, insurance companies, private medical insurers, assistance companies, financial institutions, medical service providers, travel agencies and similar companies that are permitted to share this personal data. We may collect Personal information from you including but not limited to your name, address and telephone number and any additional information that is necessary to provide our services. Additional Personal information may be requested when you ask that we prepare a flight estimate, quotation, and/or booking request on your behalf. It includes such information as travel dates, times, and routes, aircraft seating details, travel arrangements, special service requests, passenger names, date of birth, nationality, occupation, passport number, physical characteristics and contact information of you and other travellers in your party. In such circumstances we only collect information that is needed to respond to your requests and that you or your authorised agents choose to give us. Please let us know if any information we hold about you needs to be updated. Should you contact us by email, telephone or send us correspondence, we may collect such information into a file that is specific to you. Like many websites, we may also automatically receive general information that is contained in our server log files, such as your IP address and cookie information.
How we will use your Information
We will use your Information to provide our services to you. You agree that we may use your Information to track and target your interests in order to enhance your experience on our website, to improve our website content and services, customise our website's content and layout, analyse usage of our website and to improve our marketing efforts. We will use your Information in this way to improve our website and tailor it to better meet your specific needs.
We offer users the following options for removing their information from our database:
- Email: email@example.com
- Post: AeroMedevac Ireland Limited, 6 Grosvenor Road, Rathgar, Dublin 6. Ireland
- Phone: +353 1 497 7774 or Fax to +353 1 497 8484
Please note that if you choose to ‘opt-out’, withhold, block or request that we delete your personal data, you may not be able to receive the benefit of AeroMedevac Ireland Limited services and products.
How we will use your Personal Information
AeroMedevac Ireland Limited will use your personal data to provide you with services and products that: (a) you purchase; (b) are purchased by your employer or your relative’s employer; (c) are purchased by an association or institution (including an educational establishment) of which you are a member; (d) are part of services provided through an insurance program or as part of financial services that are provided to you.
AeroMedevac Ireland Limited may collect or you may provide medical data to provide medical assistance to AeroMedevac Ireland Limited including managing medical and health assessment reports, create an emergency medical record, data about your travel plans to enable AeroMedevac Ireland Limited to provide information and support. We may also gather data to manage your insurance claims; manage patient support services; manage medical training programmes; provide products; issue invoices and collect fees and charges; monitor, improve and control quality; provide training for our employees and service providers; and create and provide reports.
Use of Third Party Information
Disclosure of Your Information
We may be required by law to disclose medical information in response to a request from the government, law enforcement and or legal judicial orders. We may disclose information to your insurer or their Assistance provider as required for the patients’ healthcare, heath care operations, for quality improvement practices and billing purposes. This may include information to your insurance carrier or Assistance provider to assist claim processing. These insurance providers are obligated to keep you records private and confidential.
We may collect your personal medical data from you or from other sources with your permission. We may disclose that data to other companies to service providers that provide medical services and transport, in order to manage the services and products that we provide. We may disclose information to a friend or family member who is assisting with your medical care, or maybe providing financial arrangements on your behalf. We will not disclose or release your information to anyone else without your written permission or prior authorization.
Though we make every effort to preserve our users' privacy, we may need to disclose your Information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current or pending judicial proceeding, a court order, an investigation of unlawful activity or activity that may expose us or you to legal liability.
In the event that AeroMedevac Ireland Limited is subjected to a business transition, such as a merger, acquisition by another company or sale of a portion of its assets, your Information will, in most instances, be part of the assets transferred. You will be notified via prominent notice on our website 30 days prior to a change of ownership or control of your Information.